Frequently Asked Questions (FAQ)

What is Buniyadi?

Buniyadi is a premium food and grocery brand based in Bangladesh. We offer high-quality, safe, and essential food products through modern trade outlets, retail shops, and online via www.buniyadi.com.

How can I place an order online?

You can place an order by:

Visiting www.buniyadi.com

Browsing and adding products to your cart
Proceeding to checkout and providing your delivery details
Making a payment via cash on delivery or online gateway

🔹 3. Do you deliver everywhere in Bangladesh?

We currently deliver to:

All major cities and towns
Selected rural areas (based on courier availability)
Check our Delivery Policy for area-specific timelines.

🔹 4. What are your delivery charges?

Orders below ৳1000: ৳60 delivery charge

Free delivery

Bulk/wholesale orders: Charges depend on volume and location

🔹 5. How long will it take to receive my order?

Dhaka metro: 24–48 hours
Other cities: 2–5 working days
Remote areas: Up to 7 working days

We always try to deliver as early as possible!

🔹 6. What payment methods are available?

We accept:
Cash on Delivery (COD)
Online payment via mobile banking, cards, or digital wallets (SSLCommerz or similar)

🔹 7. Can I return or exchange a product?

Yes. If you receive a damaged, expired, or incorrect item, you can request a return or exchange within 3 days of delivery. Visit our Return Policy page for full details.

🔹 8. Are Buniyadi products safe and certified?

Absolutely. All Buniyadi food products are:

Hygienically processed
Quality-checked
Compliant with food safety standards in Bangladesh

🔹 9. Do you offer wholesale or dealership options?

Yes. We welcome dealers and retail partners. To apply, visit the Become a Dealer page or contact us at:

📧 Email: info@buniyadi.com